Network management statement

What we do and do not do to the traffic that crosses AndroLink. Written for customers, not lawyers. Effective September 2026, revised whenever our practices change.

No blocking, no throttling, no paid prioritisation

AndroLink does not block lawful content, applications, services or devices. We do not slow traffic based on what it is or where it is going. We do not sell faster treatment of some traffic over other traffic, and we do not prioritise our own products' traffic over yours.

Congestion management

We add upstream capacity ahead of demand. If an upstream link does become congested, all customer traffic is treated equally per connection. We do not target individual users, protocols or applications. Scheduled failover tests use a small, fixed amount of traffic and are run outside business hours.

Security practices

We block traffic from spoofed and invalid source addresses, maintain block-lists of known attack sources at the network border, and use upstream protection to absorb volumetric attacks. We may temporarily rate-limit a connection that is the source of an active attack or malware outbreak, and we notify the customer when we do. Inbound ports are open by default on static addresses; the managed router provides a firewall you control.

Device attachment

You may connect any lawful device to your AndroLink service. The managed router is required for failover and monitoring; behind it, your network is yours.

Performance

Standard plans will publish typical download and upload speeds and latency measured on our own network, in the FCC broadband consumer label format, once standard plans are available. Founding customers receive the measured figures for their specific connection after installation.

Privacy of network data

We keep the flow and health metrics needed to operate the network. We do not inspect the content of customer traffic, and we do not sell traffic data. See the privacy statement.

Questions

Write to [email protected]. Complaints about our practices may also be filed with the Federal Communications Commission.